Operator and scope
Lopumi is operated by an individual developer and provides AI image creation. Contact marcni1998@gmail.com; the service region is Japan. The brand and region do not imply a Japanese corporation or Japanese hosting. Available paid services and operator disclosures are shown on the commercial disclosures page. Unavailable services cannot be purchased. These terms, the product description and your confirmed order apply together without limiting mandatory consumer rights.
Accounts and minors
Provide accurate contact details and protect your credentials. Do not impersonate others, sell accounts or bypass limits with multiple accounts. Buyers must have legal capacity under applicable law; minors need any required guardian permission. Report account concerns by email. Account deletion requires identity verification; signing out does not cancel a subscription.
Permission for materials
You must hold the necessary rights or permissions for uploaded images, depicted works and likenesses. You grant only the limited permission necessary to check, process, send to disclosed providers, generate, deliver, recover and support your request. Ownership of source materials is not transferred. Public marketing, sale or training by Lopumi is not automatically authorized. Avoid unrelated sensitive information and unauthorized private images.
AI effects and choices
Styles and prompts are operator-defined; only the product's permitted choices are accepted. Multiple materials jointly reference one collection and do not determine output quantity. AI may make structural, species or text errors and produce similar results. Illustrations do not guarantee replication, exclusive copyright or suitability for every use. Check relevant rights before publication or commercial use and retain required AI labels.
Series, vision and delivery
Enabled pet products accept 1–5 references and 1–4 grids containing 4/8/12/16 candidates. Each grid is an independent preview; purchase up to 10 distinct available finals. Watermarked previews and internal originals/crops differ from final deliverables. Optional scene adaptation analyzes only one designated main-image thumbnail, adjusts unsuitable activities, and adds the displayed processing time and credits. It is optional. Ready grids can be selected immediately; completed finals can be downloaded separately without waiting for every item or reviewing the service.
Quotes and payment
A preview grid costs 5 credits, a final 20 credits and optional adaptation 2 credits per creation, subject to the specific confirmed product contract. Quotes show their expiry. Confirmation reserves credits per item; closing a browser does not cancel accepted work. PayPal is the production cash-payment channel, with currency and amount shown before confirmation. Waffo production payments are unavailable; test payments are not purchases. Browser approval alone is not verified payment. Query the existing order when status is uncertain instead of paying again.
Credit sources and expiry
Credits are for this service, without cash withdrawal, transfer or trading. Purchased, bonus, subscription and administrator-granted credits have separate sources, using eligible earlier-expiring sources first. Packs contain 100+20 (USD3.99), 300+60 (USD9.99) or 1000+200 (USD29.99); principal expires after 365 days and bonus after 30 days. Administrator grants disclose their own quantity, issue time and expiry. Later configuration changes apply to new contracts and do not rewrite issued lots or confirmed orders.
Subscriptions and cancellation
Basic/Creator/Pro issue 200/600/1500 monthly credits, priced at USD9.99/19.99/39.99 monthly or USD99.90/199.90/399.90 annually. Monthly grants follow paid monthly periods; annual subscriptions issue 12 calendar-month grants within the paid year, preserving the original month-end anchor. Each grant expires after 3 calendar months; actual dates appear in your account. Renewal follows the confirmed cycle. Stop renewal in account subscription management; provider-confirmed cancellation stops future charges while the paid term is honored. Cancellation does not automatically refund cash or change issued-credit expiry. Uncertain or suspended provider states require verification.
Failures, limits and recovery
Credits are consumed only for delivered items; confirmed failures release their reservations. Partial delivery settles item by item. Unknown remote outcomes remain under verification and are not blindly resubmitted. Released credits retain their source expiry. Account daily, concurrency and short-term limits apply and remaining capacity is checked before confirmation; more uploaded images do not increase it. Queue or provider failures can delay delivery. Contact support with the order or task identifier when needed.
Refunds and support
Contact the email above for duplicate charges, paid services not supplied, delivery contrary to the confirmed contract, or other legal claims. Provide your account contact email, order, time and issue, never credentials or card information. Unused and partly used services, subscriptions and packs are assessed against the original purchase and actual performance. No extra Lopumi handling fee is deducted from a refund owed for our nonperformance. Disliking random details is not automatically a breach, without limiting statutory remedies. A requested or processing refund is not completed payment; financial institutions affect arrival time. Unused credits from that source may be held or revoked; unrelated balances are unaffected. Any additional discretionary refund terms must be disclosed before purchase and cannot remove legal rights through undisclosed rules.
Retention, sharing and reviews
Input retention starts at upload; final retention starts at persistence under the product version. Previews, originals and crops have separate expiry and in-flight protection. Download before the displayed expiry; this is not permanent hosting. Active sharing or result-email delivery can create bearer-access links, possibly without login. Links expire or can be revoked, but downloaded copies cannot be recalled. Reviews are optional. Publishing a name, avatar and individual review requires separate revocable consent and never blocks downloads. Aggregate ratings include all eligible genuine feedback regardless of featuring or individual-publication consent. Review permission does not authorize photo publication.
Content, changes and rights
Illegal, fraudulent, impersonating, harassing, infringing or non-consensual intimate content is prohibited, as is bypassing access, internal-image protection, watermarks, limits or security. Reasonable risks may be restricted with explanation where feasible; unfulfilled paid obligations remain subject to law. Maintenance or supplier changes do not remove confirmed obligations. Versions, effective times and important changes are published and renewed acceptance obtained where needed, without retroactively changing paid contracts. You may contact us to resolve disputes; mandatory complaints, remedies and consumer procedural rights remain.