Lopumi
Refunds and subscription cancellation
October 25, 2026
Technical version
LOPUMI-20261025-COMMERCIAL-V6
Subscriptions and cancellation
Monthly prices and credits remain USD3/500, USD6/1100 and USD9.90/2000. New annual plans are Basic USD30/year, Creator USD60/year and Pro USD99/year, equivalent to USD2.50/5/8.25 monthly and about 16.7% below 12 monthly payments. One annual payment funds 12 monthly grants of 500/1100/2000, totaling 6000/13200/24000. The first grant follows verified payment immediately; subsequent grants follow the same paid contract's monthly nodes. Annual credits are not issued upfront. Each grant expires two Beijing calendar months after actual issue, clamped at month-end when needed; replay does not extend expiry. PayPal and enabled Waffo recurring methods renew as confirmed. WeChat buys one month or year with no automatic renewal; repurchase manually at expiry. Canceling renewal preserves remaining grants in the paid year. Refunds or disputes pause unissued rights and review issued credits by original contract and source. Existing annual contracts retain their frozen terms.
Failures, limits and recovery
Credits are consumed only for delivered items; confirmed failures release their reservations. Partial delivery settles item by item. Unknown remote outcomes remain under verification and are not blindly resubmitted. Released credits retain their source expiry. Credit-priced creation has no user, product or site daily, hourly or lifetime generation-count quota. Each request still requires a valid credit quote; source eligibility, expiry, batch specifications, concurrent queues and security controls apply. More uploaded images do not increase output quantity. Queue or provider failures can delay delivery. Contact support with the order or task identifier when needed.
Refunds and support
Contact the email above for duplicate charges, paid services not supplied, delivery contrary to the confirmed contract, or other legal claims. Provide your account contact email, order, time and issue, never credentials or card information. Unused and partly used services, subscriptions and packs are assessed against the original purchase and actual performance. No extra Lopumi handling fee is deducted from a refund owed for our nonperformance. Disliking random details is not automatically a breach, without limiting statutory remedies. A requested or processing refund is not completed payment; financial institutions affect arrival time. Unused credits from that source may be held or revoked; unrelated balances are unaffected. Any additional discretionary refund terms must be disclosed before purchase and cannot remove legal rights through undisclosed rules.