Help
Important answers before you create
Common questions about purchases, safety, privacy and image delivery.
Is a generation used when a task fails?
The applicable credit or legacy contract is reserved. Delivered items consume it; confirmed failures release it. Timeout or unknown remote status remains held for verification.
Are uploaded assets used for training?
Not by default. Assets are used only for your task and removed under the product retention rule.
Does Lopumi add a visible watermark to generated images?
Previews carry a Lopumi PREVIEW watermark. Finished HD images and downloads have no visible Lopumi watermark. Internal provenance is retained; historical files are not changed.
How do I delete personal assets?
The privacy center supports individual and bulk deletion. Deleted assets no longer receive access URLs.
Still need help?
Open Lopumi Support for live help, or use the report page for formal content and privacy concerns.